Warranty Policy

The warranty period for accessories is calculated from the date the product is received by the customer. (Note: If the warranty period in the manual is different, the website warranty shall prevail.) for more details you can visit:https://eahoraescooter.com/pages/warranty

 Accessories Name Warranty Period Fault Type
Motor 12 months Hall / Fault / Burnt / Quality / Failure / Performance Failure
Battery 12 months Quality Failure / Capacity test is lower than 90% of the rated capacity
Controller 12 months Functional Failure
Charger 6 months Functional Failure
Throttle 6 months Functional Failure
Headlight/ Taillight 6 months Functional Failure
Brake System/ Transmission 6 months Error / Oil Spill / Brake Lever Broken / Functional Failure
Frame 36 months Material Fracture
Bottom bracket/Front Axle/Sprocket Wheel 6 months Breakage / Deformation
DisplayFront Fork 12 months Breakage / Functional Failure
Tires/Motor Shell 3 months Leakage / Crack
Cushion/Fenders 3 months Crack / Damage
Other Parts 3 months Functional Failure