Warranty Policy
The warranty period for accessories is calculated from the date the product is received by the customer. (Note: If the warranty period in the manual is different, the website warranty shall prevail.) for more details you can visit:https://eahoraescooter.com/pages/warranty
Accessories Name | Warranty Period | Fault Type |
Motor | 12 months | Hall / Fault / Burnt / Quality / Failure / Performance Failure |
Battery | 12 months | Quality Failure / Capacity test is lower than 90% of the rated capacity |
Controller | 12 months | Functional Failure |
Charger | 6 months | Functional Failure |
Throttle | 6 months | Functional Failure |
Headlight/ Taillight | 6 months | Functional Failure |
Brake System/ Transmission | 6 months | Error / Oil Spill / Brake Lever Broken / Functional Failure |
Frame | 36 months | Material Fracture |
Bottom bracket/Front Axle/Sprocket Wheel | 6 months | Breakage / Deformation |
DisplayFront Fork | 12 months | Breakage / Functional Failure |
Tires/Motor Shell | 3 months | Leakage / Crack |
Cushion/Fenders | 3 months | Crack / Damage |
Other Parts | 3 months | Functional Failure |