Shipping Policy
For Dropship:
Shipping Area
UniEbike offers free FedEx/UPS Ground shipping on dropship orders in the contiguous 48 States only. Orders that ship to Alaska, Hawaii, or any other territories or jurisdiction outside of the contiguous United States will be invalid. Scooters are delivered by truck.
Processing Time
Within 24 hours after the order is placed, the item will be handed to the carrier and the shipping label will be created. The package will be processed by the carrier within 2 business days after being picked up. Processing time for trucking delivery cost 3 days longer. Orders will not be processed on Weekends or Statutory Holidays.
Delivery Time
It's our goal to make sure your order is processed quickly and efficiently. All products are shipped from Chino, CA. It costs 3 - 10 business days for delivery depends on the destination. Delivery time for trucking delivery costs 3-7 days longer. Please note that the delivery may be affected by force majeure and be delayed.
Track your order
An email with tracking details will be sent when your item is dispatched so its journey can be followed.
For any reasons you don't receive this email or for more shipping information, please contact us at service@uniebike.com.
Note
-Pre-ordering products are not applied to the above terms, the estimated date of shipment will be listed in the product title and description.
-There is a risk for orders shipped to APO addresses. If you have your bike sent to an APO address and it is refused and you wish to cancel your order, a restocking fee may be applied.
-UniEbike will not be responsible for goods damaged, lost, or stolen due to handling by the third-party carrier after the goods are out of the warehouse.
For Dealership
Shipping Area
Spot goods are limited to ship to 48 states.
If any other destinations are in demand, please contact us on the shipping method, delivery date, and pre-order placing.
Shipping Methods
To avoid logistics damage, it is recommended to use your own cooperated logistics or pick up the goods at our warehouse. If these methods are not available, the goods will be handed to the third-party carrier for transportation. Please note that UniEbike will not be responsible for goods damaged, lost, or stolen due to handling by the third-party carrier after the goods are out of the warehouse.
Third-party Shipping Processing Time
Spot goods will be handed to the carrier and the shipping label will be created within 24 hours after the order is placed. Packages are processed by the carrier within 2 business days after being picked up. Processing time for trucking delivery cost 3 days longer. Orders will not be processed on Weekends or Statutory Holidays.
Pre-orders are subject to actual conditions.
Third-party Shipping Delivery Time
Spot goods are shipped from Chino, CA. It costs 3 - 10 business days for delivery depends on the destination. Delivery time for trucking delivery costs 3-7 days longer. Pre-orders are subject to actual conditions. Please note that the delivery may be affected by force majeure and be delayed.
Third-party Shipping Order Tracking
An email with tracking details will be sent when your item is dispatched so its journey can be followed. For any reasons you don't receive this email or for more shipping information, please contact the salesperson who is in touch with you.